Protonmail.uservoice.com is supposedly “The Voice of the Proton Community”. Well last week I was tracking a post that was rising rapidly to the top-most voted in the “general ideas” category. And this morning when I went to check if it was at the top yet, it’s just gone without a trace. No sign that it was ever there.
Genuinely why are so many privacy focused tech companies making such stupid ass decisions recently
I just found out about this. I guess I’ll have to start migrating everything again Proton doesn’t seem as trustworthy anymore.
Man, I miss being employed!
I wish that I could afford to onboard to a new service and leave these guys behind. Problem is that I have one of the earlier tiers and it’s far cheaper than anything else I’d be able to afford right now.
Stick with them purely out of necessity, I guess
I am in the same boat
I hope you find something soon! With every passing week of no employment, I get that much-less optimistic
Same here, grandfathered in to a cheap plan
I use mailbox.org instead. Works well. Forget proton.
How do you do monthly payments though? It’s manual right?
I pay by year, so I don’t know. I only use their lowest tier plan so it’s only like 12 bucks for the year. But I do think you have to manually do month by month. Sorry I can’t help. But the service has been very good. I just need a basic email account that’s private.
True
So everyone supporting this petition is now cancelling their subscriptions, right?
I am not renewing mine, for sure.
Yep, I am
I’m a Proton user too and I use all the available tools/services. It was a hard job to switch from Google to Proton, now it looks like I’m fcked again. So I don’t know where I can go to receive the same kind of tools + where ethics still mean something.
So I don’t know where I can go to receive the same kind of tools + where ethics still mean something.
People have been posting alternatives the past 2 weeks
Yes, but switching to an alternative is not a solution. For all you know, you’ll be switching again in 6 months when the alternative does something shitty
Yes, but switching to an alternative is not a solution
Then what is a solution?
You’re the one who asked where you could go that has ethical business practices.
Your best bet is to migrate away from scumny companies to a medley of services while deliberately not fully committing to an ecosystem in order to minimize the disruption when one also goes bad. Alternatively, you can self host. Those really are the only 2 answers to your original question
You’re the one who asked where you could go that has ethical business practices.
No I didn’t
Really wish I didn’t have so many proton aliases now. Went to cancel just now and realized how many things I’d need to locate and swap over.
Switching to monthly billing and starting the process, I suppose. Really disappointing all around, but it’s not like the writing hasn’t been on the wall for a while.
Buy a domain and apply it to your proton account. then update all your account’s email addresses. Then migrate.
Next migration will be much less painful
If I have a bunch of aliases created in SimpleLogin for my personal domain, what do I actually need to do to migrate? Since I’ll lose SimpleLogin if I leave Proton too.
It’s a lot easier to enable catch-all on the mail system, rather than manually creating aliases on a service like simplelogin.
If you do that then that’s all you need to do for a migration.
Create a catchall address for your domain, and update the MX records on your domain to point to your new email provider. It doesn’t matter that you were using simple login previously. Fastmail offers this for example.
I have about 8 months left on my family plan, and I’m already changing those aliases, which has allowed me to go over some abandoned stuff and some things I didn’tknow that I want to eliminate. Already test-driving (and hammering hard) stalwart for email on a VPS, and just 2 days ago I finally finished deploying Psono in my proxmox (way harder than I remember vaultwarden, but bitwarden is no longer an option for me because it is on a different path to the same exact bullshit).
My main friction will be moving my wife yet again from one workflow to another (Fuck Proton for putting me through this shit again).
Still no idea what I will use for geographic VPN, but that’s nowhere near as important for me as password manager and email.
We already have everything on my server with nextcloud for files and immich for videos and pictures, so that’s a non-issue for me.
Yeah I’m in the same boat. The aliases are a great way to lock in users…
You already have another service that does aliasing well? While I have my own domain I feel like their mail and alias management is a pain…
Mailbox.org has aliasing and supports custom domains
Addy.io can use your own domain.
Unfortunately not. Starting the search now. I’ve got my own domain that makes sense to use for the stuff I don’t associate with my real name, but not one I’d use for my professional or non-terminally-online contact info, lol.
Same for me, I have a mail with only my initials on a known and reputable holster for professional stuff.
But for all those online shops, websites etc using aliases would be a treat and for that I could also use my own domain like amazon@example.com etc…
Do you remember how high it was? Last I checked a few days ago it was a little over 2k I think. I gave the benefit of the doubt about the Trump appointee comments but glad I took this last week to move things off Proton. Not sure about a VPN replacement and gonna pay a few months for any mail I didn’t remember to move but otherwise I’m out and happy for it.
Welcome to the dictatorship of the Capital
Wow, there were a ton of posts asking for Andy Yen’s resignation and now there’s no trace of any of them. So much for transparency. What else are they sweeping under the rug?
Alternatives time! I know I’m two weeks from my renewal, def need ALTs for my torrenting vpn and mailbox now. Any reccs from lemmy?
That’s about the worst way for them to respond.
I’m paid up for like 10 mo. But I disabled my renewals. And have started the move to Mailbox.
I believe in giving ppl and co’s a chance to learn from mistakes. But you pile more mistakes on those mistakes? And censor customer feedback about them? Well … you have competitors.
I have also started migrating to Mailbox.
Nice 👍 So far the onboarding process has been smooth. Haven’t tried to set up PGP keys yet, but doesn’t look hard to do.
If you cancel they give pro-rata refunds I believe.
Do you have to request it or something? I canceled with most of a year left and it was just like “OK it won’t renew, but your service will remain active until then”.
Oh good to know, thx! I will try that as soon as I’m totally switched over.
Thanks for keeping tabs on this OP and posting an update.
I am genuinely surprised, although I shouldn’t be.
I’ll be sure to include this in my reasons when I cancel my account next week. Proton has been such a huge disappointment.
Wow, they suck :( and I just renewed my subscription like a month ago. Are there any viable privacy-focused alternatives? I want encryption, custom domains, and the ability to import my old emails.
What the fuck did you think was going to heppen lol
