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Joined 3 years ago
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Cake day: July 7th, 2023

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  • Discord is not a good replacement for support forums. Discord isn’t searchable by search engines.

    Historically, if I had an issue with a product and I googled “[product] [issue]” I’d be met with a support forum post, with someone describing the same issue. I could read the thread to find how they resolved it. I don’t actually have to interact with the post at all, and I don’t need to ask the same question again. For most (decent) forums I don’t even need to make an account just to read the post.

    Discord throws that all out the window. Now I’m met with a “JoiN OUr dIScoRd SerVEr to GEt suPPorT” page. Nothing is searchable via a search engine. And Discord’s server searchability (even in the app) has always been, at best, absolute dogshit. You already need to know exactly which text thread things were posted in, (because you can’t search the entire server at once), and you need to know exactly what was said, (because there’s no fuzzed search terms).

    So 99% of the time, you just end up asking the same question that has already been asked a hundred times in the past, and now you need to wait for someone to respond. It also puts a lot more strain on the support staff, because they’re answering the same question a hundred times instead of just the once in a forum.

    And don’t come at me with the “but Discord recently added a support forum feature where people can start threads and save the conversation for later” bullshit. That’s a band-aid, at best. It still isn’t searchable via search engines, so it means the above issues with Discord’s search function still apply, and the forum function is essentially useless as support forums.

    Lastly, why the fuck should I be forced to join another server just to get support? What if I don’t have a discord account? What if I live in a region that Discord doesn’t support? What if I just plain don’t want to clog up my server sidebar with dozens of servers that I have only visited once? What if I just really hate the fact that your server has been configured to push notifications for every single message by default? What if I just fucking want to google my issue, and get an answer without any further effort?


  • “Small government” has been redefined by conservatives. When a democrat says small government, they mean they don’t want regulation in every part of their personal life.

    When a conservative says they want small government, they mean they want a government big enough to oppress minorities, but too small to ensure those minorities have their rights respected.

    That mentality is also largely why conservatives get so up in arms about the norm being shifted, and new things getting normalized. Because the conservative mindset is entirely focused on conforming to the norm, and excluding those outside of the norm. So if the norm changes, they believe they need to change to fit the new norm or they’ll suddenly find themselves excluded.

    It’s why they get so upset about minor shit like blue hair or piercings; As they begin to see it normalized, they begin to think “will I be forced to get piercings or dye my hair just to conform?” They explicitly support changes to the norm that already confirm their worldview and habits, because that further entrenches them as the protected norm. But they rabidly oppose the normalization of anything that doesn’t fit.

    So if you’re a white married hetero couple with two kids, that’s what you’ll support. No divorces allowed, because we’re married and can’t normalize divorce. No blue hair allowed, because we’re Wonder Bread white and have never dyed our hair, and therefore can’t allow anything but natural hair colors. No abortions allowed, because childfree couples are a threat to our norm. No gay marriage, because we’re hetero and can’t shift the norm away from that. No drug decriminalizing, because the occasional bottle of wine has always been enough for us and we can’t normalize anything else. Et cetera, et cetera…