

Yeah, you are right that we already have huge attack surfaces from apps on phones and the phones themselves.
I also agree some regulations and/or laws that prevent companies from engaging in their shady practices and dark patterns would be great if they were enforced and were not simply used to prevent competition by the large companies. I won’t hold my breath though.
Your background of being the family computer expert closely mirrors mine. However, I was too stubborn to ever call support, and instead stumbled through slow internet searches and manuals. Wild how much easier computers are to operate these days.
Sorry for your bad support experience though. At least that hasn’t changed!