English pronunciation is much worse than just silent letters. It doesn’t really make any sense and you need to learn tons of words by heart: https://fishofgold.net/2023/12/08/english-pronunciation-is-stupid/
Sometimes even the exact same set of letters are pronounced differently. The verb live vs a live broadcast. Read (present) vs read (past) and many more…. Are you kidding me?





I would go a bit further than that. To me, not keeping archival backups for at least a few months seems grossly negligent. To a degree where they should be legally liable for the damages. They probably have some waivers for that in their terms… but they may not hold depending on the jurisdiction.