AI can’t be all that bad. The problem I’m always seeing with AI is a double-edged sword. You have corporations shoving AI in just about everything, treating it like its a cure for cancer and that really rubs people the wrong way. Then, on a more of a society level, you’ve got people who use AI for an assortment of things like making art with AI and still accredit themselves as an artist to people who treat AI like a therapist when it is not advised to.
However, I’ve found some benefits with AI. For example, I’m chatting with ChatGPT on credit cards, because it is something I may lean towards getting into. It’s helping me better understand than most people have tried explaining to me. Simply because it is giving me a more stream-lined response than people just beating the bush.
I understand those concerns and I think there’s validity. But there’s also enormous potential for benefit.
I know of several therapists who are very good at being present with a client but terrible at documentation. And if one of these has a busy day or two it is easy to get behind. By the time they get around to writing the note the details are very fuzzy. Human memory is notoriously unreliable. A therapist I respect has said that if you’re writing a note 24 hours or more after the session, you’re probably writing fiction. A tool like this has the potential to greatly help the documentation process. But I agree that it should never become a replacement. I thoroughly read all my notes and often make edits to make them more relevant to me.
An attorney I know who specializes in representing therapists and regularly conducts legal and ethics trainings has also said that from a legal standpoint, when comparing human to AI generated notes, the AI notes are usually superior. They contain details like quotes and they automatically include all the stuff that matters for legal or insurance requirements. This attorney is VERY risk averse and honestly I thought she would have been against this, expecting horror stories like artifacts. Her opinion was a factor in me trying it out.
Again, I stress that this is a tool and not a replacement. When I read through a note, I am considering the things my clients said and my interventions to see if it matches up. It’s not perfect but it is very good and I’ve regularly been surprised with how helpful it can be.
Thanks for a considered response. As in all things, there’s nuance and I acknowledge there are benefits.
I’m genuinely curious as to whether you think reliance on this service will diminish someone’s opportunity to build the related skills?